Privacy Policy

This Privacy Policy describes how mdmichigan.com collects, uses, shares, and protects the personal information you provide through our website and services. It applies to all users and details our data handling practices. Please review it carefully.

Information We Collect

We collect the information you submit to obtain certification per state guidelines. This includes personal and health-related details such as your name, contact information, address, date of birth, medical history, physician details, and health conditions that may make you eligible under applicable laws.

We collect this information through online forms, phone calls, and encrypted chat services. Required information is clearly marked during the evaluation process. We also use cookies and tracking technologies to improve website functionality, performance, and user experience.

Use of Personal Information

The primary use of submitted information is to facilitate your certification application. This includes verifying your identity, medical suitability, physician relationship, and residence location. Sensitive health information is accessed solely to confirm eligibility under state regulations.

We may also use personal information to communicate certification status, renewal reminders, service-related updates, marketing offers, and customer satisfaction surveys. These communications are non-essential, and you may opt out at any time.

Sharing Personal Information

We share personal information with select third-party service providers strictly as necessary to process your certification. This may include identity verification services, licensed physicians, legal counsel, and relevant government or health agencies.

We may also disclose personal information to law enforcement or regulatory authorities if required by summons, court orders, or other lawful processes. We strive to comply fully with applicable health and data privacy laws.

Personal Data Retention

We retain personal information for as long as you maintain an active certification status with mdmichigan.com. Certain health and identity verification records may be retained for several years after certification expiration to comply with legal, regulatory, and audit requirements.

Marketing data, support communications, and other non-essential information are periodically deleted when no longer required for operational purposes. De-identified and aggregated analytics data may be retained indefinitely.

Your Choices and Rights

You may access and review your account information at any time. You are responsible for maintaining the confidentiality of your login credentials, as all activity is attributed to your account.

You may opt out of non-essential communications, such as promotional emails or calls, through your account preferences. For additional requests regarding personal information held by mdmichigan.com, please submit a request through our web portal for the fastest response.

Data Security

We implement administrative, technical, and organizational safeguards to protect your personal information, including encryption, access controls, data minimization, regular audits, staff training, and strict need-to-know access policies.

However, no method of data transmission or storage is completely secure. By using our services, you acknowledge this risk. In the event of a data breach involving sensitive personal information, we will notify affected individuals as required by applicable law.

Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact our data privacy coordinator at:

Email: contact@mdmichigan.com

Policy Updates

mdmichigan.com may update this Privacy Policy from time to time as our services, technologies, or legal obligations change. We encourage you to review this page periodically to stay informed about our data practices.